Erskine Vision

A Scotland where Veterans and their families thrive.

Erskine Mission

To offer Veterans their best possible future - through the best possible care & community support.

Erskine Ethos

Futures for The Brave

CARE

Communication

  • We encourage communication and an honest, open culture.

  • We share communications and work to one common goal

  • We actively engage with all stakeholders to better understand and meet their needs

  • We encourage everyone to confidently and openly express their views

  • We demonstrate empathy with each other and the situations we face

Accountability

  • We take responsibility for the way we behave and are accountable for the work we do.

  • We take responsibility for our decisions, actions and behaviours

  • We demonstrate that we care about others and our work environment

  • We recognise that mistakes do happen and we positively support each other to learn through reflection and feedback

  • We work as a team to ensure the highest possible standards of service

Respect

  • We respect ourselves and those around us.

  • We respect our residents’ dignity, privacy and independence

  • We treat people in the way we would like to be treated ourselves

  • We are always kind, courteous and honest

  • We appreciate and understand each other’s contribution

Empowerment

  • We will pro-actively support those who receive our care and support to be empowered to live the life of their choice
  • We will provide accessible, transparent information to our beneficiaries about their rights and what they mean for their day to day lives
  • We will value, support, act upon and learn from what our beneficiaries say
  • We will ensure that our beneficiaries have their voices heard
  • We will support colleagues to feel empowered to use their knowledge and expertise in the delivery of person centred care and support

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