If you have any concerns about Erskine fundraising, we want to know. You should initially contact our fundraising department:
Email fundraising@erskine.org.uk
Telephone: 0141 814 4555
We will acknowledge your query within 14 days, investigate your concern within three months and advise you promptly of the outcome.
If you are not satisfied with our initial response, contact the Head of Fundraising in writing at, Erskine, Bishopton, PA7 5PU. We will endeavour to resolve your concern as promptly and as amicably as possible.
Still not satisfied?
If you feel your concerns have not been adequately answered, you can contact The Office of the Scottish Charity Regulator (OSCR).
Their address is:
The Office of the Fundraising Standards Authority
Quadrant House
9 Riverside Dr
Dundee
EH12 5HE
Telephone: 01382 220446
Website: www.frsb.org.uk
Online donations
Refunds for online donations may be given at the discretion of the management.
Concerns about public collections
Where your concerns relate to Public Collections, contact:
- the Local Authority Licensing Officer
- the Police
Concerns about other issues
Where your concerns relate to:
- Dishonest handling of funds
- Misapplication of charitable funds
- Actions that contravene Erskine’s trust deed or charity law
- Actions that threaten to bring Erskine into disrepute
you should contact the Office of the Scottish Charity Regulator. Their address is:
Office of the Scottish Charity Regulator (OSCR)
2nd Floor
Quadrant House
9 Riverside Drive
Dundee
DD1 4NY
Telephone: 01382 220446
Website: www.oscr.org.uk